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ITIL Release, Control and Validation (RCV)

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itil1 ITIL Release, Control and Validation (RCV)

The Release, Control and Validation (RCV) is the one of the modules from ITIL Service Capability Stream which mainly focuses on practical application of RCV practices which helps enabling the successful planning, testing and implementation of new services that meet the organization’s or user’s needs.

The course content is mainly based on the practice guidance contained in the ITIL Service Transition Publication.

The RCV course is so well designed which helps to develop individuals and organizations understanding of the ITIL Service Transition processes ensuring transitional changes are effectively managed, new services are tested and validated.

The Course also helps you providing guidance on evaluating change and managing knowledge to improve decision making processes.


Individual Benefits

Allows to learn quickly to the new service requirements.

Helps an individual to understand how new and changed services of the organisation can be aligned.

Helps an individual to improve success rate of change.

Organization Benefits

Unexpected clashes and dependencies can be reduced.

Successful change can be observed in higher volume.

Flexibility & Organization agility can be improved.

New or changed service release can be evaluated consistently and rigorously.

Ensure transitional changes of organization are effectively managed

Target Audience

IT Strategists

Delivery Managers

Chief information officers (CIOs)

Chief technology officers (CTOs)

Supervisory staff

IT security managers

Service designers

IT architects

IT planners

IT consultants

IT audit managers

Course outline

Introduction to release, control and validation

Change management

Service asset and configuration management

Service validation and testing

Release and deployment management

Request fulfilment

Change evaluation

Business relationship management

Knowledge management

Release, control and validation roles and responsibilities

Technology and Implementation Considerations

Course Duration

2 Days

Exam Information

Multiple choice examination questions

Eight questions per paper

28 marks required to pass (out of 40 available) - 70%

90 minutes duration

Closed book

Certification by



ITIL Foundation

Course Takeaways

2 day of classroom session

Accredited study material

Live examples with informative case studies

Extraordinary training with excellence methodology

Instant exam with preliminary result

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