ITIL Service Design
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ITIL Service Design is one of the certification in the ITIL Lifecycle stream which covers the policies, documentation, processes and architectures which allows to design the services which will meet the organization needs.
The ITIL Service Design phase is also known as a ‘Blue Print Phase’. This phase is designed so well that it takes care that the service management is fully aligned with the business requirements ensuring its capabilities are used efficiently.
The course teaches how to manage and implement, introducing process, purpose and principles of service design.
The Service design module is worth 3 credit out of 17 required before proceeding for Managing Across Lifecycle module.
Benefits
Individual Benefits
Organization Benefits
Adopting and Implementing ITIL Service design will benefit an organization as per below,
Target Audience
Course outline
Course Duration
2 Days
Exam Information
Certification by
PEOPLECERT
Prerequisites
ITIL Foundation
Course Takeaways
Courses
- ITIL Foundation
- ITIL Practitioner
- ITIL Service Strategy
- ITIL Service Transition
- ITIL Service Operations
- Continual Service Improvement (CSI)
- ITIL Planning, Protection and Optimization (PPO)
- ITIL Service Offerings & Agreements
- ITIL Release, Control and Validation (RCV)
- ITIL Operational Support and Analysis (OSA)
- ITIL Expert – Managing Across the Lifecycle