ITIL Service Strategy is one of the certification in the ITIL Lifecycle stream which focuses on the importance of the strategic aspect of services within the IT service lifecycle.
It helps you understand the risk and success factors and provides the skills to develop and progress strategic techniques in the organization.
‘Think and Act’ in a strategic manner is the most ultimate goal of ITIL Service strategy phase. Principles and Processes of service management are Identified and defined along with its application.
Main Processes of ITIL Service Strategy phase, 1. Service Portfolio Management 2. Demand Management 3. Business Relationship Management 4. Financial Management for IT Services 5. Strategy Management for IT Services
The Service Strategy module is worth 3 credit out of 17 required before proceeding for Managing Across Lifecycle module.