Thank you for purchasing our courses. We want to make sure that our users have a rewarding experience while they are discovering information, assessing, and purchasing our training courses, whether it may be for online or classroom training courses.
Refunds will be done only through the Original Mode of Payment.
Refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.
Knownxt, reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrolments, instructor illness or force-majeure events (like floods, earthquakes, political instability, etc.)
In case Knownxt cancels an event, 100% refund will be paid to the Participant.
If a cancellation is done by a Participant 7 day or more, prior to the event, 10% of total paid fee will be deducted and the remaining amount will be refunded back to the Participant.
If a cancellation is done by a Participant 7 day or less, prior to the event, no refunds will be made.
If the cancellation is done by the Participant within 48 hours of subscribing, 5% will be deducted as administration fee.
If the cancellation is done by the Participant after 48 hours of subscribing no refund will be made.
Note: All refunds will be processed within 30 days of receipt of the refund request.
In case Knownxt reschedules the training event, the options available to the Participant are:
Whereas, if for some unforeseen reasons, a Participant wishes to reschedule his/her registration to a future date, a rescheduling fee is charged as mentioned below: